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Man Gets Cut Off at Enchanted Rose at Disney’s Grand Floridian Resort  


Shocking incidents are becoming a “tale as old as time” at Walt Disney World, with the most recent situation happening at the Enchanted Rose at Disney’s Grand Floridian Resort & Spa. 

The Beauty and the Beast-inspired lounge was the location for the latest incident of a guest misbehaving and abusing a Cast Member. 

On the 5th May, 2022, a 25-year-old man and his friend ordered drinks and “were friendly at this point,” the Orange County Sheriff’s Office (OCSO) report stated (via WDWNT). One Cast Member noticed them acting a little too friendly and putting their arms around another sever. The situation deteriorated quickly. 

The two men tried to order some more drinks at the bar, but the bartender realised they were too intoxicated, the OCSO report stated (via WDWNT). The bartender warned the sever two men were cut off from any more alcohol. 

The two men got angry and started yelling at the server when they learned their night of drinking at the bar was over. The 25-year-old man stood up from the table and said reportedly, “You aren’t my mom! You can’t tell me what to do!” 

The 25-year-old “got very close to [the server’s] face,” the OCSO report stated (via WDWNT). When the server stepped back, the 25-year-old got closer to the server and grabbed her arm aggressively, the report stated (via WDWNT).

He kept touching the server after she asked him to stop. Another Cast Member saw what was happening and tried to intervene to help the server. The 25-year-old balled his hands into fists and put them behind his back. He insisted he would never touch a woman, the OCSO report stated (via WDWNT). 

“[The 25-year-old] then got close to [the server’s] face again and said he was going to return the next night and show videos of the expensive cars he had,” the report stated (via WDWNT). The 25-year-old “continued to yell that he was going to come back the next night, while his friend was escorting him out of the lounge.” 

Several Walt Disney World Cast Members witnessed the scene. One said the 25-year-old stood up, hurled his chair and turned red as he got in the server’s face. He then put his hands on the server’s arm and shoulder, the Disney World Cast Member said (via WDWNT). 

Disney World Security was called in but the restaurant didn’t know the 25-year-old’s identity. A week later, he returned to the Enchanted Rose and sat in the server’s area once again. The server recognised him straight away, and the OCSO was made aware. 

The server “appeared calm but upset” when she spoke to the authorities about how he treated her. According to the established outlet, the server said she was willing to testify in court against the 25-year-old and didn’t want her identity made public. (redacted in the OCSO report via WDWNT). 

A sheriff’s deputy later located the 25-year-old in his hotel room with his family, which included his daughter. He refused to talk about what happened. 

The OCSO submitted battery charges to the state attorney’s office. However, the 25-year-old hasn’t been charged with a crime, according to online Orange Circuit Court records (via WDWNT). Stay tuned for further updates to this developing story. 

RELATED: WATCH: Man Led Away in Handcuffs at EPCOT

Stay tuned to Orlando Theme Park Zone for more Orlando theme park-related news and information. 



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