A letter sent to Universal Orlando Team Members following the death of a guest found unresponsive on Stardust Racers at Universal’s Epic Universe has emerged online.
Universal Orlando President & COO Karen Irwin said, “Our hearts are with our guests family and loved ones, and with all of you who have been impacted by this tragic loss.”
Irwin states that internal findings to date confirm that the ride systems “functioned as intended, equipment was intact at the ride’s start, throughout the duration of the ride upon the ride vehicle’s return to station.”
The letter tells Tam Members to be mindful that this is an ongoing investigation. Stay tuned for further updates.

Kevin Rodrigez Zavalaa was found unresponsive on Stardust Racers and was pronounced dead at hospital later, according to Universal Orlando officials.
The Orange County Medical Examiner confirmed that the death was accident, naming multiple blunt impact injuries as cause of death. You can find out more about the incident in the related links below:
STARDUST RACERS INCIDENT RELATED ARTICLES:
- Guest Found Unresponsive After Riding Stardust Racers at Universal’s Epic Universe Dies [Update]
- Aerial Video Shows Forensic Team Investigating Death of Guest After Riding Stardust Racers at Universal’s Epic Universe
- Multiple Blunt Impact Injuries Ruled Cause of Death for Guest Found Unresponsive on Stardust Racers at Universal’s Epic Universe
- VIDEO: Stardust Racers at Universal’s Epic Universe Cycling Two Days After Death of Guest Found Unresponsive After Riding
- “Everyone Get Out!”: Eyewitness Heard When Stardust Racers Train With Unresponsive Guest Returned to Loading Station
- FOX 35 ORLANDO REPORT: Incident report, dispatch audio released in Epic Universe rider’s death
- Dispatch Audio After Guest Riding Stardust Racers Found Unresponsive Emerges Online
Zavala’s family have started a GoFundMe fundraiser to help cover funeral and memorial costs. You can find out more about the fundraiser here.
Our thoughts, prayers, and condolences go to the Zavala’s family and friends at this difficult time. Our thoughts and prayers also go to those that attended the medical emergency and tried to save his life. Thank you for your efforts.
Stay tuned to Orlando Theme Park Zone for more Orlando theme park-related news and information.
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