Guests visiting and staying in a Walt Disney World Resort hotel hope to meet friendly mice, not deal with cockroaches and used condoms. They’re especially not looking to find any exposed wiring in their hotel rooms.
A family from Barnsley, United Kingdom claims that when they checked into their Caribbean Beach Resort hotel room at Walt Disney World Resort, they discovered exposed wiring, dead cockroaches and a used condom on the bed. After switching rooms, things weren’t much better…
Michael and Paul Atwal-Brice took their 2 adopted sons, Levi and Lucas, on a Walt Disney World holiday, costing almost £10,000, according to the Mirror. The 2 sons are autistic and don’t speak, along with suffering from epilepsy and asthma.
Read what Michael Atwal-Brice told the Mirror:
“Straight away you could see the room was dirty then we saw a dead cockroach, which was quite big. There were lots of exposed wiring.
Our boys have no sense of danger, so they could easily stick their fingers in that. [After claiming that the room was too dirty to even let a dog into, Atwal-Brice added:]
It’s been a holiday from hell so far. Dead cockroaches and other bugs in the room, broken lights with exposed wires and, worst of all, a used condom on the bed.
The boys could have stood on the cockroach and could very easily have touched the condom if they dropped their bouncy ball down the side of the bed.
That’s what shocked us. We’ve not just booked any old hotel. We’ve purposefully booked this resort and spent a vast amount of money to make it all magical and special. 1It was a really bad start to the holiday.”
1: How Atwal-Brice summed up his experience.
When the couple talked to the front desk, they were moved to another room, according to the Mirror. Sadly, they say that the second room was just as dirty, along with having live centipedes crawling around the room.
After involving management, the family was reportedly upgraded to a room at Disney’s Grand Floridian Resort and Spa. In a statement obtained by the Mirror, a Disney spokesperson said:
“This family has received compensation from us numerous times over the past five years, and they continue to return. Regarding their current visit, we believe the guest claims are exaggerated, and again took several steps to enhance their vacation.”Disney Spokesperson